Even worse, I can't seem to uninstall it from my computer, tried control panel first, then a couple of third part software, none of them can remove the stubborn software. Basically I can't use it do any job, so I had to use an old version of Nero Express to operate the CD/DVD Rom. It tried to initialize some sort of engine then stuck at middle of nowhere. However, the bundled software Cyberlink Media Suite 10 is pretty dodgy. I would give the product itself 4 star, or 5 star if it can last for a couple of years. The product itself is good, it has slim design and can read scratched or uneven surface CD without any issue, with the price tag I cannot expect more.
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